How to create a channel dedicated to a specific sender?

Updated 22 minutes ago ​by Floriane

You might want to create a dedicated channel for a specific sender(s) ( e.g. #co-jane-doe stemming from #contact) so your conversations won't be lost in the crowd of other messages from different people. 

You can do so, by clicking Move to a new channel in the All actions menu under emails:

If you can't access this option, ask your admin to authorize it by activating Enable ‘Move to new channel’  action in the Settings Interface

The MailClark’s definition of admins is: the champion (i.e. the user who installed the bot) + the Slack admins. Contact our support team to change this.

How did we do?