How to connect an Outlook/Hotmail/Live email address to Slack?

Updated 1 month ago ​by Floriane

You might have tried to connect your email address to Slack with MailClark and found a glitch.

Indeed, at the moment Outlook/Hotmail/Live email accounts cannot be connected via IMAP, we’re actively working on a solution to connect these accounts though Microsoft account authentication.

Workaround

In the meantime if you’re only trying to receive emails in Slack, you can use the following workaround:

  1.  Create a mailclark.ai email address Copy this email address in the form of channel@yourcompany.mailclark.ai. You'll need it for the step 2.
  2.   Set up automatic forwarding from your account to your new mailclark.ai address.

With this method, you must keep in mind that if you reply from Slack, the reply will be sent using the mailclark.ai address.


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