How to create an email+Slack hybrid group

Updated a month ago ​by Esther Kim

If you're starting a new project with an external consultant or you work on a team where most of your teammates are mostly in Slack with the exception of a few people, then try out our hybrid email+Slack groups. 

These groups work much like an email list or a Google Group, where members can be added and removed as the project or team changes. But the rules are the same: emails and Slack messages are sent to the entire group, every time.

Here's how to create an email+Slack hybrid group:

  1. Access your settings page from Slack.

    In your Slack channel linked to MailClark, type @mailclark settings and click the "Edit Settings" link to open the Settings window in your browser. 

    From the settings page, you'll see a "Show Options" link.

    Click ‘Show options’ and turn ‘Email group’ on.

  2. Now add your email address to the group. 

  3. Hit Save and send a test.

    Back in your Slack channel, type a message—anything, it’s just a test. After a few seconds to see if you’re done typing, MailClark will give you a preview of your email—hit ‘Send email’.

    MailClark will ask you whether to start the auto send.

    In a new email group or subchannel, after you post your first message, MailClark will ask whether to start the automatic sending. If you press ‘Start’, every message posted in the channel will automatically be sent out to the external recipients (including messages posted by other bots).

    Pro: no need to hit ‘Send’, it’s all automatic. Con: no preview, no cancel.

    Tip: Type @mailclark pause into the channel to pause auto send, and @mailclark start to resume it.
  4. See the message from your new email+Slack inside your email account.

    Go to your email account and reply to the test email you’ve just received. Your reply will appear in your Slack channel.
Reply to the group emails


Your email group is ready. Now type @mailclark settings again to add the email addresses for each person you want to be in the group, regardless of whether or not they're using Slack.

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